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INTRODUCTION
Our shipping policy outlines the details of our shipping process to ensure transparency and customer satisfaction. Please take a moment to review our shipping policy
Order Processing Time
All orders are processed within 7-12 business days after the order is placed. Shipping times typically take anywhere from 10 to 20 business days. The total estimated delivery is within 17 – 32 days. Please note that processing time may vary depending on the availability of the product and the volume of orders.
Shipping Methods & Costs
At Amazhoodies, we offer a range of shipping methods, including standard shipping and expedited shipping. The available shipping options and estimated delivery times will be displayed during the checkout process.
We think quality should speak for itself. Therefore we only charge shipping on one-off orders. This means that For everything you order 99 USD or above on Amazhoodies, shipping is on us!
Domestic (US)
Free shipping: Order over 99$
Standard Shipping: 4.99 For the first item + 1.99 for the additional item.
Insurance Shipping 12.99 for the first item + 6.99 for the additional item.
International Shipping:
Free shipping: Order over 100$
Standard Shipping: 6.95 For first item + 2.95 for additional item.
Insurance Shipping 12.99 for first item + 6.99 for additional item.
Order value used to count its freight is the after discounted value.
Expedited shipping
Shipping cost is free for Expedited shipping methods (DHL/UPS line/S.F Express…) with orders over 10 items
For orders of 10 items or less:
– To USA: 15 per each of the first items + 8 for additional item
– To Brazil/Mexico/South Africa: 25 per each of the first items + 8 for additional item
– To the rest countries: 20 per each of the first items + 8 for additional item
Standard Shipping
You can choose Standard Shipping at a cheaper cost but if the goods are lost when shipped, we will not refund you, if the goods you receive are defective, broken, … but cause not by you, we will send you a replacement product or refund you (if you want the refund, you need to send the package back).
Free shipping is regarded as standard Shipping
Shipping With Insurance
Because there is always a risk that goods in transit may be damaged, lost or delayed, you can choose to transport with Insurance. When your goods have any errors due to shipping, we will immediately send you another product or refund you without asking for any whatever. Besides opting for transportation insurance, making sure the goods are packed safely and securely also mitigates any loss.
Expedited shipping is regarded as a shipping with insurance.
NOTE: We send orders to ordering shipping address, not the person on it. Please make sure your shipping address is written correctly to avoid any inconvenience.
Delivery Time
We provide shipping to over 200 countries around the world. If you happen to be located in one of those countries we will contact you.
Shipment takes 7-15 business days to arrive, different countries use different logistics, and the cooperation logistics type has the following: Epacket, USPS, Yun Express, DHL eCommerce…
How long shipping takes really depends on where you are from. To make it easy for you we created this simple table to help you estimate:
Shipping time varies by location. These are our estimates:
United States: 5-15 business days
Mexico, Brazil, South Africa: 20 – 40 business days
Rest of the world: 15- 25 business days.
*This doesn’t include our 7-10 days processing time. *All Paypal pending need 10 days for verify and process.
Notes:
• We are NOT responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
• This doesn’t include our 5-10 days processing time.
• The ETA ( Estimated Time of Arrival ) above is regarded under normal condition of weather, social,…
• When it’s the high peak of demand for logistics or holiday/festival/disaster/strike/demonstration. it will be slower according to the incidents which we can not control. However, we will have your order delivered or refunded if it gets lost.
• We send orders to ordering shipping address, not the person on it. Please make sure your shipping address is written correctly to avoid any inconvenience.
Track Your Orders
Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
You can use this number to #track the status of your shipment in real-time.
Address Accuracy
You are responsible for providing accurate and complete shipping addresses.
Please double-check your shipping information during checkout to avoid delivery delays or misdeliveries.
International Shipping
We offer international shipping to select countries. Additional customs duties and taxes may apply, and customers are responsible for these charges.
Delayed Or Lost Shipments
While we strive to ensure timely deliveries, unforeseen circumstances like customs delays or weather conditions may cause delays. In case of a lost or undelivered shipment, please contact our customer support team, and we will assist in resolving the issue promptly.
Split Shipments
In certain cases, your order may be shipped in multiple packages to ensure faster delivery or due to product availability
VAT Taxes
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.
What we aim at in the shipping process is to deliver your purchases safely and on time. If you have any questions or concerns regarding our shipping policy or the delivery of your order, please do not hesitate to contact our dedicated customer support team. Your satisfaction is our happiness, and we are here to make your shopping experience at Amazhoodies.com enjoyable!